Terms of Service
Last updated: June 10, 2026
1. Who We Are
Superstition Detailing ("Superstition Detailing," "we," "us," or "our") is a mobile automotive detailing service operating in Mesa, Arizona and surrounding East Valley communities. These Terms of Service ("Terms") form a binding agreement between you ("you," "your," or "Customer") and Superstition Detailing governing your use of this website and your purchase and receipt of our detailing services (the "Services").
2. Eligibility
The Services and this website are intended solely for individuals who are at least eighteen (18) years of age. By using this website or requesting Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are requesting Services on behalf of another person or entity, you represent that you have authority to bind that person or entity to these Terms.
3. Quotes and Estimates
Any price provided through this website, by phone, by text, or in person is a good-faith estimate based on the information you provide. Final pricing may be adjusted upon in-person inspection of the vehicle to account for vehicle size, condition, excessive soiling, pet hair, biohazards, or other factors not disclosed or not reasonably apparent at the time of the estimate. We will communicate any price adjustment to you and obtain your approval before beginning work. A quote does not constitute a binding offer until confirmed by us and accepted by you.
4. Customer Responsibilities; Utilities and Water
As a mobile service, we perform the Services at a location you designate. You are responsible for: (a) ensuring we have lawful access to the service location and, if the location is not your property, that you have obtained the property owner's permission; (b) providing a safe, reasonably level work area free of hazards; (c) removing all personal items, valuables, firearms, and important documents from the vehicle prior to service; (d) disclosing any known pre-existing damage, defects, aftermarket modifications, electrical issues, or fragile components; and (e) ensuring the vehicle is accessible at the scheduled time.
Utilities. Unless otherwise agreed in writing, you agree to provide reasonable access to water and electricity at the service location, and you acknowledge and agree that any cost of water (and electricity) consumed in connection with the Services is borne solely by you as part of the consideration for our mobile service. Our water-efficient methods are designed to keep such consumption modest, but we make no guarantee as to the exact volume used.
5. Pre-Existing Conditions
Detailing can reveal — but does not cause — pre-existing conditions, including without limitation: worn or oxidized paint and clear coat, scratches, swirl marks, rock chips, water spots and etching, faded or brittle trim, loose moldings or emblems, deteriorated headliner material, weakened seams or upholstery, prior poor-quality repairs, and sun or heat damage common in the Arizona climate. We are not responsible for pre-existing conditions or for damage that results from the ordinary, careful cleaning of components already weakened by age, wear, prior damage, or environmental exposure. We may document vehicle condition with photographs before and after service, and you consent to such documentation.
6. Items Left in the Vehicle
We are not responsible for loss of or damage to money, jewelry, electronics, firearms, documents, child seats, or any other personal property left in or on the vehicle. Please remove all personal items before your appointment.
7. Scheduling, Cancellation, and Weather
Appointments may be rescheduled or canceled by either party with reasonable notice. Because we work outdoors, we may reschedule due to rain, dust storms, extreme heat, or other conditions that would compromise safety or service quality. We are not liable for any costs or inconvenience arising from a weather-related or safety-related rescheduling.
8. Right to Refuse Service
We reserve the right to refuse or discontinue service at our sole discretion, including where a vehicle presents biohazards (e.g., mold, bodily fluids, drug residue, infestations), where the work area is unsafe, or where a customer is abusive or requests services outside the agreed scope. If service is discontinued for such reasons after work has begun, you remain responsible for payment proportionate to work performed.
9. Satisfaction and Re-Service
If you are not satisfied with the Services, you must notify us within forty-eight (48) hours of completion. Our sole obligation, and your exclusive remedy, for any quality concern is, at our option, to re-perform the affected portion of the Services or refund the amount paid for the affected portion. Claims made after 48 hours, or after the vehicle has been driven extensively, re-soiled, or serviced by another provider, are not eligible.
10. Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES AND THIS WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT DETAILING WILL REMOVE ALL STAINS, ODORS, SCRATCHES, WATER SPOTS, OR OTHER DEFECTS, OR THAT RESULTS WILL LAST FOR ANY PARTICULAR PERIOD OF TIME.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY ARIZONA LAW: (A) SUPERSTITION DETAILING, ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF USE, LOSS OF VALUE, DIMINUTION IN VALUE, LOSS OF PROFITS, TOWING, RENTAL CAR, OR SUBSTITUTE TRANSPORTATION COSTS, ARISING OUT OF OR RELATING TO THE SERVICES OR THIS WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; (B) OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM; AND (C) WE SHALL NOT BE LIABLE FOR PRE-EXISTING CONDITIONS AS DESCRIBED IN SECTION 5, FOR PERSONAL PROPERTY AS DESCRIBED IN SECTION 6, OR FOR DAMAGE CAUSED BY THIRD PARTIES, ACTS OF NATURE, OR CONDITIONS OF THE SERVICE LOCATION.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for gross negligence, willful misconduct, or fraud. Some jurisdictions do not allow certain limitations, so portions of the above may not apply to you.
12. Assumption of Risk
You acknowledge that automotive detailing involves the use of water, cleaning chemicals, machine polishers, and other tools and products, and that even properly performed detailing carries inherent, unavoidable risks to aged or previously damaged vehicle surfaces and components. By requesting the Services, you knowingly and voluntarily assume such inherent risks.
13. Indemnification
You agree to defend, indemnify, and hold harmless Superstition Detailing and its owners, employees, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms; (b) your misrepresentation of vehicle condition or ownership; (c) lack of authority to authorize service at the service location; or (d) hazardous conditions at the service location not caused by us.
14. Payment
Payment is due upon completion of the Services unless otherwise agreed in writing. Unpaid balances may be subject to collection, and you agree to pay reasonable costs of collection, including attorneys' fees, to the extent permitted by law.
15. Website Use and Intellectual Property
All content on this website — including the Superstition Detailing name, logos, images, text, and design — is owned by or licensed to Superstition Detailing and is protected by applicable intellectual property laws. You may not copy, reproduce, or use such content for commercial purposes without our prior written consent. You agree not to misuse this website, interfere with its operation, or submit false, misleading, or abusive content through our forms.
16. Third-Party Links and Services
This website may link to or rely on third-party services (such as Google, Instagram, and our form-delivery provider). We are not responsible for the content, policies, or practices of third parties.
17. Dispute Resolution; Governing Law
Before filing any claim, you agree to first contact us and allow thirty (30) days to attempt informal resolution in good faith. These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Any dispute that cannot be resolved informally shall be brought exclusively in the state courts located in Maricopa County, Arizona (including small claims court where applicable), and you consent to the personal jurisdiction of such courts. To the extent permitted by law, any claim must be brought within one (1) year after the claim arises, and each party waives any right to a jury trial and agrees claims may be brought only in an individual capacity and not as part of any class or representative proceeding.
18. Severability; Entire Agreement; Changes
If any provision of these Terms is held unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force. These Terms, together with the Privacy Policy and any written service confirmation, constitute the entire agreement between you and Superstition Detailing regarding the Services. We may update these Terms from time to time; the version posted on this page at the time you request Services applies to those Services. Continued use of the website or Services after changes are posted constitutes acceptance of the revised Terms.
19. Contact
Questions about these Terms: contact@superstitiondetailing.com or (480) 569-4666.